INTEURO – FAQ: Frequently Asked Questions

It is a project supporting foreign women and men in their professional, language and social development. It includes, among other things, counselling, training, Polish language courses, practical workshops, consultations, integration activities and support aimed at helping participants function more effectively in the Polish labour market.

The project is implemented by the Integration Europe – East Association in partnership with the University of the National Education Commission, Krakow – Institute of Law, Economics and Administration, the LEX Generalis Foundation, the Hope for the Family Association and MassInternet.

The project is financed by the Labour Fund under the Departmental Activation Programme for Foreigners for 2026.

No. Participation in the project is free of charge for all participants.

The project is open to female and male third-country nationals, meaning foreigners from outside the European Union, EFTA and Switzerland, who do not hold Polish citizenship, are at least 15 years old, legally reside in Poland and need support with professional activation, learning Polish or social participation.

No. Direct project participants must not hold Polish citizenship and must meet the remaining participation requirements.

Direct project participants must be at least 15 years old. People under the age of 15 cannot be direct project participants, but they may benefit from the results of selected activities as indirect beneficiaries where a particular form of activity allows this.

The project is implemented primarily in the Świętokrzyskie and Małopolskie Voivodeships, including Kielce, Ostrowiec Świętokrzyski, Pińczów, Rżuchów and Krakow.

The project offers various forms of support, including skills assessment, career counselling, assistance in planning a development pathway, support with the recognition of qualifications, vocational training, Polish language courses, conversation meetings, practical workshops, consultations concerning employment rights and forms of association, study visits and integration activities.

The project includes, among other activities, the “E-commerce Start” training course, the “Integrated Career Pathway: Customer Service and Digital Process Support” training course, sewing workshops, workshops on the maintenance of green spaces and small landscape architecture, anti-stress workshops, and the “Work Culture – functioning in the Polish work environment” training course.

A participant may be admitted to one or several forms of support. The scope of assistance depends on the person’s individual needs, the number of available places, the organisational capacity of the project and whether the support is consistent with the project’s objectives.

The project helps participants improve their prospects in the labour market, develop their professional, language and social skills, and prepare for employment in Poland.

Applications may be submitted in person at the project contact point, by telephone, by e-mail, through the project website or during information activities organised by the project implementer and its partners.

A person interested in participating may be asked to provide, among other things, an application form or declaration of participation, a statement confirming that the participation requirements are met, a document or information confirming legal residence in Poland, a GDPR information notice and, in the case of a minor, the consent of a parent or legal guardian.

No. Submitting recruitment documents does not result in automatic admission to the project. The project team makes its decision on the basis of whether the participation requirements are met, the applicant’s needs, the availability of places and the organisational capacity of the project.

Where the number of applications exceeds the number of available places, priority may be given to, among others, people seeking employment, people wishing to retrain, people with limited knowledge of Polish, young foreign nationals entering the labour market, women returning to the labour market, people with disabilities and people requiring urgent professional or social support.

Yes. If the number of applications exceeds the number of available places, the project implementer may create a reserve list for people who meet the participation requirements but have not been admitted due to a lack of places.

Participants undertake, among other things, to provide accurate information, comply with the participation rules, take part in the assigned forms of support, attend activities punctually, report absences or withdrawal, sign the required documents and cooperate with the project team, trainers, advisers and partners.

Participation in the project must be documented. Participants may be asked to sign declarations of participation, attendance lists, counselling or consultation records, confirmations of receipt of materials, questionnaires, tests, evaluation forms or other documents related to the implementation of the project.

Refusal to sign documents required for the implementation, monitoring or financial settlement of the project may result in the participant being unable to use a particular form of support or in their participation in the project being terminated.

Yes. Participants may withdraw from the project. Withdrawal should be reported to the project team in person, by telephone, by e-mail or in another agreed form. Participants are not charged any fees for withdrawing from the project.

The project implementer may terminate a person’s participation in cases including the provision of false information, failure to meet the participation requirements, repeated unjustified absences, loss of contact, a serious breach of the participation rules, behaviour that threatens the safety of others, or a violation of generally accepted standards of social conduct or applicable law.

Yes. The project is implemented in accordance with the principles of equal treatment, non-discrimination and accessibility. People with specific needs, including people with disabilities, should inform the project team of any needs that may be relevant to the organisation of support.

Yes. The controller of participants’ personal data is the Integration Europe – East Association. The data are processed to the extent necessary for recruitment, the provision of support, documentation of participation, monitoring, reporting, inspection, archiving and compliance with obligations arising from the implementation of the public task.

Services for participants may be provided in Polish, Ukrainian, Russian and English.

The INTEURO contact point is located at 78A Sienkiewicza Street, 25-501 Kielce.

You can contact the INTEURO team by telephone, e-mail or through the project website.

Telephone: +48 789 051 963

E-mail: kontakt@siew.org.pl

Website: profesja.inteuro.info