Activity 1: Preparation for Employment and Professional Development
This is part of the “INTEURO Profession” project for people who are looking for work, want to change careers, gain new skills or prepare more effectively to enter the Polish labour market.
The first activity of the “INTEURO Profession – a programme for the professional and social activation of foreigners” project focuses on preparing participants for employment in Poland and developing their professional competencies.
This part of the project is intended for people who are looking for work, want to change careers, gain new skills, prepare more effectively for a job interview or understand which occupations and competencies are currently needed on the Polish labour market.
The activity provides comprehensive professional support: from competency assessment and the selection of an appropriate training pathway to participation in training courses, practical workshops, work placements and activities designed to improve readiness for employment in Poland.
Activity 1 at a glance:
👉 area: preparation for employment and professional development,
👉 target group: foreign women and men in need of professional support,
👉 forms of support: assessment, counselling, training, workshops, work placements, anti-stress support and intercultural support,
👉 objective: better preparation for employment in Poland.
How does the support begin?
Participation in this part of the project begins with a diagnostic and profiling interview. A counsellor helps identify the participant’s professional experience, education, strengths, aptitudes, training needs and possible development pathways.
The assessment also examines barriers that may make it more difficult to enter the labour market, such as a language barrier, limited knowledge of Polish workplace realities, difficulties confirming qualifications obtained abroad or a lack of work experience in Poland.
Each participant may receive an individual support pathway, meaning a plan tailored to their situation, education, experience, knowledge of Polish, professional plans and employment opportunities.
Professional assessment and profiling may include:
👉 an analysis of professional experience and education,
👉 identification of competencies, aptitudes and strengths,
👉 identification of training needs,
👉 assistance in choosing a professional pathway,
👉 an analysis of documents confirming education or qualifications obtained abroad,
👉 support in preparing documents required for the recognition of diplomas or professional qualifications.
What support is available?
As part of this activity, you may benefit from:
👉 a competency assessment and consultation with a career counsellor,
👉 assistance in planning your career pathway in Poland,
👉 support in the recognition of qualifications and documents issued in another country,
👉 vocational training and practical workshops,
👉 work placements,
👉 activities that help participants function more effectively in the Polish workplace.
“E-commerce Start” training
The “E-commerce Start – preparation for work in online sales and digital services” training course is designed for people who want to learn the fundamentals of online sales, online customer service, digital marketing and sales support.
Key information:
👉 duration: 32 teaching hours,
👉 completion: certificate of participation,
👉 training materials for participants,
👉 the possibility of language support in Polish, Ukrainian, English and Russian.
During the training, participants will learn the fundamentals of online sales and e-commerce platforms, order processing, customer communication, preparation of offers, catalogues and sales content, as well as the use of digital tools and artificial intelligence in sales and marketing.
The training may be particularly useful for young people, students, graduates and people who want to begin working in e-commerce, online customer service, digital marketing or sales support.
After completing the training, participants may develop competencies useful for working as:
👉 an e-commerce employee,
👉 an online customer service employee,
👉 a sales support employee,
👉 a back-office employee.
“Integrated career pathway: customer service and digital process support” training
This retraining course is intended for people who want to prepare for work in customer service, administration, trade, digital services or e-commerce. The programme combines customer communication, office work organisation, sales process support and the use of digital tools.
Key information:
👉 duration: 60 teaching hours,
👉 training materials and the possibility of language support.
The programme includes customer service by telephone, e-mail and messaging applications, handling sales and after-sales enquiries, maintaining documentation, organising office work, using digital tools and learning the fundamentals of e-commerce process support.
This is a suitable pathway for people who want to gain practical competencies required by many companies and institutions, including those who are only beginning to work in Poland or want to change careers.
Participants develop competencies required for working as:
👉 a customer service employee working on-site or remotely,
👉 an office or administrative employee,
👉 an e-commerce employee,
👉 a sales support employee,
👉 a back-office or online process support employee.
Vocational workshops – tailoring
People interested in practical work will be able to participate in tailoring workshops conducted in conditions similar to a real workplace. The activities include learning how to use tailoring tools and equipment, as well as the fundamentals of cutting, sewing, finishing garments, repairs and alterations.
Key information:
👉 duration: 4 months,
👉 format: practical vocational workshops,
👉 participants receive the materials, tools and supplies required to take part in the activities.
The activities help participants develop accuracy, patience, work organisation and responsibility for the final result. This support is intended for people who want to acquire practical skills useful in tailoring services, light manufacturing and clothing repairs, or who may consider providing small-scale services or becoming self-employed in the future.
After completing the workshops, participants may develop competencies useful for working as:
👉 a tailoring assistant,
👉 a clothing services employee,
👉 a light manufacturing employee,
👉 a person prepared to provide simple clothing repairs and alterations or to become self-employed.
Vocational workshops – maintenance of green areas and small-scale outdoor infrastructure
The project also includes practical workshops covering green area maintenance, cleaning work, basic gardening, maintenance of simple elements of small-scale outdoor infrastructure and the use of tools.
Key information:
👉 duration: 4 months,
👉 format: practical vocational workshops and outdoor work,
👉 participants receive the materials, tools, workwear and occupational health and safety equipment required to take part in the activities.
The activities include the fundamentals of green area maintenance, cleaning and seasonal work, planting, watering, pruning and caring for plants, using basic gardening and technical tools, maintaining small-scale outdoor infrastructure, pedestrian routes and shared spaces, as well as following safety rules during outdoor work.
This option is intended for people who feel comfortable performing practical, technical or outdoor work and want to gain skills useful in municipal, gardening, cleaning or auxiliary services.
After completing the workshops, participants may develop competencies useful for working as:
👉 a maintenance employee,
👉 a green area maintenance employee,
👉 a gardening assistant,
👉 a cleaning services employee,
👉 a maintenance technician or technical employee.
Work placements
Selected participants will have the opportunity to complete a work placement. This provides an opportunity to gain initial experience in a workplace, test acquired skills in practice and prepare more effectively for contact with an employer.
Key information:
👉 duration: agreed with the employer, with a minimum of 80 hours,
👉 format: a work placement in a real workplace,
👉 the scope of the placement is adapted to the participant’s professional pathway.
Placements may include supporting ongoing e-commerce activities, assisting with online sales processes, participating in marketing activities, creating content and cooperating in the implementation of team tasks.
Through a work placement, participants can better understand everyday work organisation, test their competencies in practice and prepare for an interview with a future employer.
Anti-stress workshops
Working in a new country may involve stress, uncertainty, professional pressure and adaptation difficulties. For this reason, the project includes supportive and burnout-prevention workshops that help participants take care of their psychological well-being and improve their stability in the workplace.
Key information:
👉 duration: 8 teaching hours,
👉 topics: stress, psychological resilience, recovery and burnout prevention.
During the workshops, participants will work on identifying sources of stress at work, coping with pressure, building psychological resilience, maintaining a balance between professional and private life, preventing burnout and using practical relaxation and recovery techniques.
Participation may lead to greater resilience to stress, improved functioning in the workplace, a stronger sense of security and a greater ability to maintain professional activity.
“Work Culture – functioning in the Polish workplace” training
The “Work Culture – functioning in the Polish workplace” training course helps participants better understand the principles of communication, cooperation and everyday functioning in Polish companies and institutions.
Key information:
👉 duration: 8 teaching hours,
👉 topics: intercultural communication, adaptation and Polish workplace culture.
The training includes the fundamentals of functioning in the Polish social and professional environment, cultural differences affecting communication and cooperation, standards of formal and informal communication, social and professional roles at work, resolving difficult situations arising from cultural differences, and adapting to life and work in Poland.
As a result, participants can prepare more effectively for everyday professional situations, including conversations with supervisors, teamwork, contact with customers, responding to misunderstandings and functioning in a multicultural environment.
What can you gain?
👉 better preparation for employment in Poland,
👉 an individual professional development plan,
👉 new professional and digital skills,
👉 greater confidence during interviews with employers,
👉 assistance in choosing a future professional pathway,
👉 practical experience and a better understanding of the Polish labour market,
👉 skills required in customer service, e-commerce, office work or practical services,
👉 greater readiness to work in Polish and multicultural professional environments.
Who is this activity intended for?
The activity is primarily intended for foreign women and men who are legally residing in Poland and want to improve their prospects on the labour market. We particularly welcome people looking for work, people who want to change careers, young people entering the labour market, students and graduates, people with limited knowledge of Polish, women returning to the labour market and people with disabilities.
Would you like to participate in the project?
Contact the INTEURO Profession team. We will help you check whether you are eligible for support and determine which form of assistance is most appropriate for you.
📞 Helpline: +48 789 051 963
✉️ E-mail: kontakt@siew.org.pl
The support is provided by
Integration Europe – East Association
as part of the public task entitled
“INTEURO Profession – a programme for the professional and social activation of foreigners”.
The public task entitled “INTEURO Profession – a programme for the professional and social activation of foreigners” was financed from the Labour Fund under the Ministerial Activation Programme for Foreigners for 2026.
This material reflects the opinion of the author only. The Ministry of Family, Labour and Social Policy is not responsible for the manner in which the information contained herein is used.
Other posts
Free Polish language courses are underway for participants of the “INTEURO Profession” project
Your Career Path Starts with a Good Diagnosis – Free Career Counselling Is Underway in Kielce
Tailoring in Practice – Vocational Workshops Have Started in Kielce
Green Area and Small Architecture Maintenance Workshops Have Started
Activity 2: Learning Polish
